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Locked out of computer...

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Hi please help I have a Hp Pavilion dv4-1428x. I have very limited knowledge about copmputers and have seemed to lock my self out. is there a password i can you to replace the one i set and forgot to allow me back in? Or is the a way you could help me to reset the password?

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Hi @Geminideb

 

Thank you for posting in the HP Support forum.

 

Is this related to Windows password

or BIOS start-up password ?

 

 

* If related to Windows account password, please check this forum thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

 

* If related to BIOS/startup password before Windows loads

 

In this case, please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters) :

 

 

Please, take note of the system disabled/halted code (write it down). Write the entire code back here.

 

Let me know how it goes. Provide your feedback.

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** My location: Europe *** Expert Volunteer
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It is my User sign on in Windows Vista.

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@Geminideb wrote:

It is my User sign on in Windows Vista.


Hi,

 

Officially, in such a case there is not much that can be done. Please, see this troubleshooting guide > http://hp.dezide.com/ts/start.jsp?guide=cantsignintowindows.net&as=true&section=social&sfs=forum&lan...

 

It is for Win 7 but it is the same as Vista.

 

If nothing helps, you may end up in reinstalling Windows (HP Recovery)

Your feedback and update are important.
Click below on Accept As Solution and Likes+ icon if my comments helped or to say thanks


I work for HP Inc. *** I express personal opinion only and do not speak for HP *** My location: Europe *** Expert Volunteer
Check out We Make it Matter
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