Long DST failed

[arjun_npj]

Product Name : HP 2000 Notebook PC

Operating System : WIN7

Problem : Not booting win7 only shows its logo

Test done : Hard disk extensive test result : SMART Check Passed, Long DST Failed

Failure ID : PGDLXF-0006MP-MFKT1F-61FL03

When run ubuntu 12.04 from dvd it mounts two of three partitions & opens files of the mount partions

Please help.

[erico · Accepted solution]

That result from the hard disk test indicates a failing hard disk or imminent failure of the hard disk. The hard disk requires replacement with a new one.

Is your notebook still in warranty? waranty status chck web page

Regards,
erico

[arjun_npj]

Thanks for the immediate response.Yes it has warranty coverage up to 2013.11.22. Do i get the replacement of the hard disk free of cost.

[arjun_npj]

Thanks for the immediate response. Yes it is in warranty. Do i get the hard disk replaced free of cost.

[erico]

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@arjun_npj wrote:

Thanks for the immediate response. Yes it is in warranty. Do i get the hard disk replaced free of cost.

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Yes.  It is covered under your warranty.

Contact HP.  Advise the Service Engineer you speak with of the test results you had.

Regards,
erico

[arjun_npj]

Thank you again. What about the data? Do they recover it for me? I had full system backup in it's one of the partitions.

[ghimire_pratik]

i got a same problem,
i bought my laptop from nepal and now im in USA so i dont know what to do??
its under the warrenty as well.
please help me if you have any idea.