Lost Microsoft Word Documents

[youngie73]

I started my computer (HP Pavilion dv6 Laptop) this evening and all my work files I had saved to the desktop (all Microsoft word documents) are gone and I can't find them anywhere.  Nothing has been changed on the computer since we got it back two weeks ago after it did a system restore on us.  This is the second time this has happened and i need the documents for work.  Can anyone help?

[DavidPK]

Hi,

It may be worth checking that the documents haven't become hidden as follows.

From the Start Menu, open the Control Panel and open Folder Options.  Click the View tab, fill in the radio button tittled 'Show hidden files folders and Drives' and click apply to make the change.

Now check your Desktop to see if the files are now visible.

If they are, for each file in turn, right click and select Properties.  On the General tab, next to the sub-heading 'Attributes', remove the tick from 'Hidden' and click Apply to save the change.

When done, open the Control Panel and open Folder Options.  Click the View tab, fill in the radio button tittled 'Don't show hidden files, folders or Drives' and click apply to make the change.

Regards,

DP-K

[Mumbodog]

Just a word of advice, the desktop is the least safe place to store important files, they can be erased/lost for various reasons including Windows system restore being used.

Create a folder on the C drive, name it what you like as long as it is not the same as any of the other Windows system folders, then create a shortcut to the folder on your desktop so you can easily access it, if the shortcut disappears you can always find the folder on the C drive again.