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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
G3T Wireless Mouse

I lost my receiver for G3T wireless USB Mouse which has below specification:

 

P/N: 684469-001
SPS: 684978-001
S/N: [personal information removed] 

Model : G3T 

FCC ID : PRDMU08

ANATEL ID: 1061-12-7717

CMIT ID: 2012DJ3810

SCT: RCPHPRA12-0699

 

Please suggest how to order for the receiver.

 

Regds

 

Suman 

 

1 REPLY 1
HP Recommended

Unfortunately, you will need to purchase another mouse complete with dongle.

 

The reason is that the mouse and dongle are paired at the factory.

 

The only manufacturer that I am aware of that sells dongles that would do what you need  are only for their products.

 

Logitech is the manufacturer. They sell a unifying usb dongle.  It would not help you with your current mouse.



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