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‎05-28-2017 02:22 PM

HP Recommended
Product: Notebook 15
Operating System: Microsoft Windows 10 (64-bit)
Factory data reset not fnishing......
My laptop is continuously running from 10 hrs.. And their is 20% reset indicated only...

... I didn't req. Any file from this pc... Plse respond for my prblm
1 REPLY 1

‎05-28-2017 04:40 PM - edited ‎05-28-2017 04:41 PM

HP Recommended

Reset really doesn't work that well on a machine with a large hard drive. It works well on machines with 128-256gb ssd. When trying to reset a machine back to factory it is better to use HP Recovery Manager..either from Start menu shortcut or by tapping F11 immediately after powering on. I assume you used the Windows Reset feature?

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