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ADEX2
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Message 1 of 2
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MY HP PAVILION DV4 IS PLUGGED IN AND IT IS NOT CHARGING AT 0%

HP Recommended
HP PAVILION DV4
Microsoft Windows 7 (64-bit)

 MY LAPTOP HP  PAVILION DV4 IS PLUGGED IN AND IT IS NOT CHARGING. THE LAPTOP WILL GO OFF IF THE PLUG IS REMOVED. PLS HOW DO I SOLVE THIS

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GBL84
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Message 2 of 2
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Hello @ADEX2,

 

 

Seems like the battery is DEAD on the PC. You will have to replace it to resolve the issue.

 

But before you replace, Test and calibrate the battery once.

 

Also  please check your Notebook with a known good Battery from a different Notebook, If possible

 

Testing and Calibrating the Battery (Windows 7)

http://support.hp.com/us-en/document/c00821536

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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