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HP Recommended
HP ENVY Notebook 17-r104nn
Microsoft Windows 10 (64-bit)

Is it possible to upgrade RAM memory of my "HP ENVY Notebook 17-r104nn" from current 16 GB to 32 GB? I've found that chipset (Intel HM170) supports maximum 32 GB RAM, but I am not sure.

6 REPLIES 6
HP Recommended

@Milos52

 

Sorry but your maxed.

 

Support for 16-GB of system RAM in the following configurations

 

  1. 16384-MB total system memory (8192×2)
  1. 12288-MB total system memory (8192×1) + (4096×1)
  1. 8192-MB total system memory (8192×1) or (4096×2)
  1. 4096-MB total system memory (4096×1)

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c04696907

 

REO

HP Recommended

@Milos52 wrote:

.... I've found that chipset (Intel HM170) supports maximum 32 GB RAM, but I am not sure.


Hi,

 

The chipset may support 32GB, Windows 64bit may support more. But the depending on hardware vendors implementations those numbers can vary. I know some work station class laptops support 32GB but in 4 slots, not 2.

 

Regards.

BH
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@Milos52

 

Your specs say you have the Intel® Core™ i7-6700HQ installed.

 

If this is correct then that CPU can support.

 

Max Memory Size (dependent on memory type)64 GB
Memory TypesDDR4-2133, LPDDR3-1866, DDR3L-1600
Max # of Memory Channels2
Max Memory Bandwidth34.1 GB/s
ECC Memory Supported
No

 

http://ark.intel.com/products/90584/Intel-GL82HM170-PCH

 

The CPU can support it . "Up to 64 GB "

 

What is your MEMORY TYPE??? "DDR4-2133, LPDDR3-1866, DDR3L-1600"

 

REO

HP Recommended

Processor: Intel® Core™ i7-6700HQ

Chipset: Intel HM170

Memory: 16 GB DDR3L-1600 SDRAM (2 x 8 GB); Transfer rates up to 1600 MT/s

 

http://cdn.cnetcontent.com/22/38/22380c1c-7807-42d4-a57f-8e887d867898.pdf

HP Recommended

Thank you all for your help!

 

As far as I understand, all main components (CPU, chipset...) are supporting 32 GB RAM. If there is current limitation of 16 GB, could it be caused by hardware (i.e. some specific MB architecture - unchangeable), or it can be in the current software (BIOS) version?

 

If it is related to the software, I suppose there is a possibility that some newer revision of BIOS in the future could solve this issue?

HP Recommended

Hello!

 

Could it be solved by some future BIOS upgrade? Please give me your opinion 🙂

 

Best,

 

Milos52

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