MicroServer N40L Remote Access Card access issue

[Tschirio]

Same trouble, no solution.

Login worked once, after that login is not possible.....

Firefox 13.01 - first worked, than only in privacy mode, now nothing is working. No login possible.

Opera 12 - worked only for one time, never worked again

IE 9 - worked for one time, never worked again

Safari 5.1.7 -  worked two days in private mode, now.... same as above....

Java Webstart applications, tested during the different first runs...

Java 7 64bit doesn't work

Java 6 32bit worked for drive mapping, never worked with ConsoleView...

To the guys that are using IE8: Sry is no option for me... we are in 2012 not in 2010 or older... and the card is from 2012.

Sorry, guys... what's that crap for????

I'm using Win7 64bit Ultimate.

Is there an update planned for that card?

New software, 64bit support, current Browser support?

Anything like this?

In Germany I can send it back during the first two weeks, without any cost.

It's the first time that I have to use this....

Never had such a buggy hardware/software...

*** Sry, I can't believe that ***

[ghuth]

I'm confident in saying - IE9 is NOT supported by firmware 1.2

I've spent several hours with the HP online techs today.  During this process I:

 - I tried two windows 7 machines running IE9. And a phone.

 - reflashed the rom (from 1.2 to 1.2) painful process with socflash from aspeedtech as directed by HP techs

    (This completely reset the settings)

    (if you have trouble, try the dos based version instead of the winflash version)

 - removed and reseated the card

 - I tried using IE9 developer mode by hitting F12 and selecting IE8 mode

 - tried an old XP box running IE8  ** SUCCESS **

 - rolled my windows 7 machines from IE9 back to IE8  ** SUCCESS **

I'm not happy with this solution, but it seems to be completely reliable.

HP Techs: You're selling this card brand new today, but it does't support one of the major browsers released over a year ago. AND your techs don't even KNOW it, instead giving the run around making me reseat the card, update the firmware etc etc. They should have known to say IE9 is not supported.

Regarding the cause of the issue with IE9, I think the issue may be with how the firmware manages "sessions". I had a temporary success by creating a new user which worked once (but subsequent new users failed) and the other symptoms also appear to be based managing authentication. Also IE9 worked perfectly for around 24 hours, then progressively got worse until eventually not allowing log in at all.

[DanaG]

As far as I'm concerned, this product is nearly a scam... what good is a remote access card that can't be remotely accessed?  HP should've just given us a real (not PCIe) serial port, and a BIOS that can present itself on said serial port.

There's an unmarked TTL-level (3.3v) serial port (115200n8) on a 4-pin header near the ethernet port (on the management card). Looking at the pins, it was something like power (3.3v), tx, rx, gnd -- only the ground was obvious, and I'm not sure on the order of tx and rx.  Username=root, password=root.

Even when working, the KVM viewer page usually gives files with textual vomit at the end of the file extension.
viewer.jnlp(192.168.1.11@0@1319314256982)
viewer.jnlp(192.168.1.11@0@1324063258059)
viewer.jnlp(192.168.1.11@0@1324063290491)
viewer.jnlp(192.168.1.11@0@1324063329510)
viewer.jnlp(192.168.1.11@0@1324063545618)
viewer.jnlp(192.168.1.11@0@1324063547061)
viewer.jnlp(192.168.1.11@0@1324063547215)
viewer.jnlp(192.168.1.11@0@1324063547355)
Windows doesn't know how to open a .jnlp(192.168.1.11@0@1324063547355) file... same for Gnome.

Who do we talk to to get this crap fixed? The Proliant chat people say they're just for hardware-replacement incidents.

Here's what the serial console gives me... see the lines that seem like errors?

http://pastebin.com/L3ikHSuf

[sounds2k]

I have the same card installed in two earlier Microservers (N36L, I believe) - but have the same issue.

So far, my findings are very simiar:

Firefox - forget it (no matter what is entered at the login page, it just returns to the login page)

IE9 - same

However, I've found that if you run IE9 in "InPrivate browsing" mode, it does seem to work - most of the time.

But, every now and again it refuses logins again (as for Firefox / IE9 standard mode) - in which case, there are two options:

1. power down the server - by this I mean shut it down, then physically remove power to it (switch off at outlet and/or remove power cord)
2. just wait ... it does seem to sort itself out eventually.

I'd agree, it really does need sorting out - but I found the above (InPrivate mode) works most of the time until then ...