• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-20-2015 08:44 PM - edited ‎01-20-2015 08:48 PM

HP Recommended
Product: HP ProBook 4540s Notebook PC
Operating System: Windows 8.1

Hello there, 

 

I currently have a  HP ProBook 4540s Notebook PC(Energy Star) laptop and found that my Base System Device Drivers  are missing. I have been trying very hard to find them but to no avail. Honestly I don't even know what they are or what they do, but i'm very sure I need them. Please help me if possible.

 

P.S. This is my very first question and do apologize if the format is confusing or lacking in helpful information. If there is a better way to format this question please inform me and I wil try to do better the next time.:smileywink:

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2015 09:11 PM

HP Recommended

Hi,

 

Try:

 

JMicron Media Card Reader Driver

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

If it fails, attach the hardware ids.

 

31.jpg

View solution in original post

2 REPLIES 2

‎01-20-2015 09:11 PM

HP Recommended

Hi,

 

Try:

 

JMicron Media Card Reader Driver

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

If it fails, attach the hardware ids.

 

31.jpg

‎01-20-2015 10:38 PM

HP Recommended

This was very helpful and worked! THANKS!!! :generic:

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.