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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-30-2015 06:25 PM

HP Recommended
Product: Elitebook 8470p
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I setup WIndows 10 on my Elitebook 8470p and install al recommended drivers but still two are missing:

Base System Device:

"PCI\VEN_197B&DEV_2392&SUBSYS_179B103C&REV_30\4&3aa4795b&0&01E2"

and

Unknown Device:

"ACPI\HPQ6000\3&b1bfb68&0"

 

During installation of the recommandated drivers I got failures for the following two packages, without meaningful failures:

 sp71790.exe  "HP Hotekey Support"

and

 sp71707.exe  "HP Wireless Button Driver"

 

Any Suggestions which driver I should install?

 

Regards

Markus

4 REPLIES 4

‎12-30-2015 06:48 PM

HP Recommended

Hi, Markus:

 

You need these two drivers for those devices...

 

6000:

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5217788&swItemId=ob_150660_1&swEnvOid=419...

 

197B:

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125952_1

‎12-02-2016 01:22 PM

HP Recommended

where can I find all drivers for 8470p  WINDOWS 10? where are reccomended drivers?

‎01-19-2018 03:37 AM

HP Recommended

Please provide fresh link

‎06-05-2018 12:27 PM

HP Recommended

Use this link to install  JMicron Media Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

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