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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
EliteBook 8540w
Microsoft Windows 7 (64-bit)

Some of my drivers are missing and I can't find them online, here are their id's:

PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

 

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

 

ACPI\HPQ0004
*HPQ0004

 

Where can I find them?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
5 REPLIES 5
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_8086&DEV_3B67 & PCI\VEN_8086&DEV_3B64:

 

ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe

 

USB\VID_138A&PID_0007:

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

Thanks! 🙂

HP Recommended

You're very welcome.

HP Recommended

Their is still 1 problem, the Validity Fingerprint Sensor driver won't finish installing. It stops at nearly 75% then an error message appears. Is their an alternative to this driver? What can I do?

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the older version listed on your notebook's support page.

 

ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47594.exe

 

 

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