I have run into a problem after wiping and reloading a client's laptop. I am working on a ZBook 15 G2 (F1M37UT). I have wiped and reloaded Windows 7 Professional 64 bit. I have been able to install all drivers but one. I am still getting a bang in device manager for PCI serial port.
i have checked the device ID and it this is what it shows. PCI\VEN_8086&DEV_8C3D&CC_070002. If anyne can help me with this, it will be greatly appreciated. Thank you for the time. Have a great afternoon everyone!
The device id "8c3d" is Intel Active Management Technology - SOL (COM3). The drivers are serenum.sys and serial.sys files. I think that you need to install chipset driver to install this device. The Intel Chipset Installation Uility for Windows 7 OS is at