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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You need the driver for your Ricoh Card Reader - if you need a direct link to this can you post back with the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

17 REPLIES 17
HP Recommended

Hi,

 

Go into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

PCI\VEN_1180&DEV_0843&SUBSYS_7008103C&REV_14
PCI\VEN_1180&DEV_0843&SUBSYS_7008103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

Here what I got. Thanks a lot

Regard,

KN

HP Recommended

Hi,

 

You need the driver for your Ricoh Card Reader - if you need a direct link to this can you post back with the full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It works perfectly. Thanks a lot.

Regards,

NK

HP Recommended

Hi,

 

You're welcome, glad it's working :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

The sound of my laptop does not works, the model is Hp Pavillion dv6000 I went to the window of device manager and I saw that in the driver of Base system device has two drivers that does not works, the first one is the:

 

PCI Bus 2, device 5, function 2

and the second one

 

PCI Bus 2, device 5, function 3

 

I tried to update these by internet clicking on update... but it shows a message that say that could not find a driver software for this device...

 

So, please... I need help  I will appreciate this thank you so much.

HP Recommended

Hi,

 

Can you post back with the following.

 

1.  The full Model No. and Product No. of your dv6000 series notebook - see Here for a further explanation.

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

3.  For each of your problem devices, go into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I have the same problem as original post. PCI bus 8, device 6, function 2. Mass storage device driver not found. Currently installed Windows 7 Ultimate 32bit. My laptop is an HP Pavilion dv5163cl Notebook PC. In the device manager screen the Hardware Id's are:

PCI\VEN_104C&DEV_803B&SUBSYS_30A5103C&REV_00
PCI\VEN_104C&DEV_803B&SUBSYS_30A5103C
PCI\VEN_104C&DEV_803B&CC_018000
PCI\VEN_104C&DEV_803B&CC_0180 

Any links where i could download the missing driver?

 

It's kind of odd that HP would not post windows 7 drivers to support an updated operating system. headaches like these are usually easily avoided. Instead of geting a thumbs up for HP for automatid driver detection and install, HP chose to turn its back to its customers and now trying to save face by getting their techs working over drive in fixing these driver issues.

HP Recommended
i need help

i have windows 8 in my acer aspire e1-571 and in device manager base system device driver is missing

PCI\VEN_14E4&DEV_16BF&SUBSYS_06471025&REV_10
PCI\VEN_14E4&DEV_16BF&SUBSYS_06471025
PCI\VEN_14E4&DEV_16BF&CC_088000
PCI\VEN_14E4&DEV_16BF&CC_0880
please help me to install the driver
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