Missing drivers ZBook 15 G5 (Windwos Server)

[adocius]

Hello,

I've installed Windows Server on my laptop, but there are 3 devices without drivers.

PCI\VEN_8086&DEV_15EB&CC_0880 (Base System Device) - seems to be Thunderbolt

PCI\VEN_8086&DEV_1903&SUBSYS_842A103C&REV_07 (PCI Data Acquisition and Signal Processing Controller)

ACPI\VEN_INT&DEV_3400 (Unknown device)

HP Support Assistant states that these must be "Sensor Hub", "Intel Serial IO" and "Intel WLAN Driver", but I have installed WLAN and Serial IO drivers using SoftPaq Download Manager.

Thunderbolt software (from SP92028 and SP94993) does not see dock, I'm guessing this should be related.

Is there any way to use dock to connect external monitor?

Thank you

[Paul_Tikkanen]

Hi:

Since only W10 drivers exist for your notebook...

I would suggest trying to manually install these drivers if the auto install method doesn't work.

PCI\VEN_8086&DEV_15EB

Intel Thunderbolt 3 Secure Connect for Titan Ridge NB

https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94993.exe

Intel Dynamic Platform and Thermal Framework Driver

https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87672.exe

As you can see from these partial copy and pastes of the driver setup information files, there is driver support for the hardware ID's you posted...

[Thunderbolt.NTamd64.10.0.1]
; DisplayName Section Device Id
; ----------- ------- ---------
%TbtBusDrv_DeviceDesc1575% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1575&CC_0880
%TbtBusDrv_DeviceDesc1577% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1577&CC_0880
%TbtBusDrv_DeviceDesc15BF% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15BF&CC_0880
%TbtBusDrv_DeviceDesc15D2% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D2&CC_0880
%TbtBusDrv_DeviceDesc15D9% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D9&CC_0880
%TbtBusDrv_DeviceDesc15E8% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15E8&CC_0880
%TbtBusDrv_DeviceDesc15EB% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15EB&CC_0880
%TbtBusDrv_DeviceDesc15DC% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DC&CC_0880
%TbtBusDrv_DeviceDesc15DD% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DD&CC_0880
%TbtBusDrv_DeviceDesc15DE% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DE&CC_0880

[Manufacturer]
%INTEL% = INTEL, NTamd64.10.0

[INTEL.NTamd64.10.0]
%PROCSNB.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0103
%PROCIVB.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0153
%PROCHSW.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0C03
%PROCHSW.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0A03
%PROCHSW.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0D03
%PROCBDW.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_1603
%PROCSKL.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_1903
%PROCCHT.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_22DC
%PROCBX0.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_0A8C
%PROCBX1.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_1A8C
%PROCBXX.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_4A8C
%PROCBXP.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_5A8C
%PROCCNL.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_5A03
%PROCGLK.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_318C
%PROCICL.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_8A03
%PROCLKF.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_9820
%PROCTGL.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_9A03
%PROCJSL.DeviceDesc% = EsifManager10.0,PCI\VEN_8086&DEV_4503

[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0

[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409
%INT340A.DeviceDesc% = DptfAcpi,ACPI\INT340A
%INT340B.DeviceDesc% = DptfAcpi,ACPI\INT340B
%INT340C.DeviceDesc% = DptfAcpi,ACPI\INT340C
%INT340D.DeviceDesc% = DptfAcpi,ACPI\INT340D
%INT343D.DeviceDesc% = DptfAcpi,ACPI\INT343D
%INT3530.DeviceDesc% = DptfAcpi,ACPI\INT3530
%INT3532.DeviceDesc% = DptfAcpi,ACPI\INT3532

[adocius]

Thanks, this partially worked:

Dynamic Platform and Thermal Framework Drive installed without any issues and it is OK now.

There is still problem with "Thunderbolt 3" software and drivers. There is "client-only" restriction to it. I've managed to get around LaunchCondition for .msi using transform, but the driver installation file (tbt100x.inf) also have is stated explicitly [Thunderbolt.NTamd64.10.0.1] - last "1" is for "client OS".

I cannot get around that because of the signatures, I guess only Inel can re-submit the driver for signing.

[Paul_Tikkanen]

You're very welcome.