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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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My HP G62-455DX wont' turn on. but power button is blinking together with F12 or wi-fi led indicator. hat is the problem with that? please help. thanks...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.

  • Unplug the AC adapter from the notebook PC.
  • Remove the battery from the notebook battery compartment.
  • Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

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5 REPLIES 5
HP Recommended

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.

  • Unplug the AC adapter from the notebook PC.
  • Remove the battery from the notebook battery compartment.
  • Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!
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I know this is an older post, but I just experienced this problem.  I saw another post matching the same problem, so I will try to re-post this reply under that topic as well (if I can find it).  I tried several things people had suggested, but this is what finally worked for me.  Remove the battery and leave it out for AT LEAST 15 minutes.  I'm not exactly sure how long I had it out (maybe closer to 20-25 mins?).  Once I put the battery back in, it started working again.

 

I tried this because I called the HP support number and they had me try this same method, but they had me only leave it out for 5 minutes.  Once I put the battery back in after 5 minutes it still wouldn't turn on.  The tech lady then said I should send it in and it would be about $200-$250 to fix the CPU (which is what she said broke).  Not satisfied, I left the battery out for 15-25 minutes and it finally worked.

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I am experiencing problems related to the same issue.

 

The difference is that when I plug the adapter without the battery, the led next to the power jack is white. If I press the power button, the power jack led flashes orange three times very fast only to revert back to staying white. If I connect the battery, when I plug the ac adapter, dc jack light turns white for two seconds,  then changes to orange for few seconds only to start blinking orange. When pressing the on/off button, light flashes orange three times then continues blinking orange. The on/off light never turns on, not even blinking.

 

Needless to say the laptop won't turn on, not even pressing and holding the power button for 30 seconds won't help.

 

 

Anyone had this issue before?

 

I have to mention that the laptop suffered a powerful hit  at the center of the keyboard (the hit was fist related 🙂 )

 

Need help.

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I'm experiencing similar issue with my HP ENVY TouchSmart m6-k025dx Sleekbook and it doesn't have a battery to take out I need help please help me
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And when I turn on my laptop only the power and f12 comes on then cuts off
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