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09-13-2013 07:59 AM
My laptop was working just fine about two days ago it was connected to the internet and everything was fine. Now it wont connect to the internet it says "Not connected" and also "No connections are available" which I know isn't true because my ipad is connected to the wifi just fine.
The blue light on the F12 key is working
product code is C2N50UA#ABA
Model g6 - 2235US
10-05-2013 08:38 AM
10-07-2013 04:40 PM - last edited on 02-24-2017 10:33 AM by OscarFuentes
I understand that the wireless connection with your daughters computer is intermittent. To be able to find information to resolve the issue, I need to clarify a couple things first.
What version of windows are you currently running?
What is the computers model number?
10-30-2013 02:46 PM
Thank you for the information, but to be able to assist I would need the model number of your computer. I have included the document, 'Guide to finding my product number'. This will assist in finding your computer specific model number.
11-01-2013 10:34 AM - last edited on 02-24-2017 11:29 AM by OscarFuentes
Thank you for the information. For not being able to connect to the internet from your notebook, I have included the following document 'Troubleshooting Wireless Network and Internet (Windows 8)'. This will take you through different troubleshooting steps and diagnostics to resolve the issue.
Please let me know if this helps you getting connected to the WiFi, thank you.
11-04-2013 02:48 PM
Desperately trying to fix my daughter's compter. It is a Pavilion g6
It was working fine one day and the next day she cant conntect to the internet.
It says "no connetions are available". But my computer lists plenty to choose from.
Can anyone help me try to resolve this problem?