My Hp laptop wont play videos

[RichiesProblems]

hi , my problem is that on internet explorer i cant play videos. i have a HP pavilion on windows 8.1 . it will just go to a green screen.

[DavidPK · Accepted solution]

Hi,

Try the following.

Right click on the video ( green screen ) and select Settings.

Remove the tick from the box next to 'Enable Hardware Acceleration' and then click close.

Refresh the current page and see if the video now plays Ok.

Regards,

DP-K

[parvez_tech]

Hi,

You can refer this link:

Why won't videos play in Internet Explorer?

If this doesnt help please post the product number or the exact model of your notebook..

[User_Name12]

Hey guys,

My laptop is playing up somehow. It won't let me watch any videos or movies on the internet or on my media player. All it does is go 'GREEN SCREEN' but the sound affects works. I tried 'right-clicking' then pressed 'settings' but i cant seem to find the box to un-tick the box next to ''Enable Hardware Acceleration' !

[User_Name12]

What if that doesn't work ?

[inuyasha_roses]

I'm having the same problems. It's a newer computer and I looked for the option to untick the enhanced options but it doesn't have that option. I also looked at the add-on for microsoft and couldn't fix it either

[sbodea43]

I found out that while Google Chrome has a green screen with a Video both on Facebook and Youtube, it works on IE.