-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- My Laptop Screen won't turn on upon start up

Create an account on the HP Community to personalize your profile and ask a question

01-07-2012
12:47 PM
- last edited on
01-07-2012
02:16 PM
by
SedonaF
I am having issues with this laptop HP dv4 1222 NR....i turn on power button i hear it trying to boot then a few seconds later it shut down...But original issue no screen display...But if i am lucky i will get a external diplay, does take many attempts to stay on.....I relpace the Lcd, cable, inverter, motherborad,. have perform the power recycle: remove memory and batrtery for static discharge and hold PB fwait 30 secs. to used another working memory to used another power cord....so what the {Content Removed: Language Filter Evasion} is wrong with this. This computer not mine is a friend but is not paying me much but spending hours to figure this out....can it be the power button defective or may it be the lcd is defective....i also check the connection on mother board and reseat the CPU, fan....I really need help here so i can go on with my life!!!!!!!!!
04-02-2012 04:39 AM
Same problem. It's been happening for the last few days and I've usually been able to get it started somehow, but yesterday it didn't. I tried the whole battery thing and it didn't work. The HP logo in the back lights up just fine, though.
Is there anything else someone can suggest? Unfortunately sending it off to be fixed isn't an option, at least not for the next two months.
08-17-2012 04:36 AM
i have the same problem with my laptop too-HP ;just three months i brought this laptop-HP it developed this problem.my submission is that i will neva go for any HP product.none of my family will i recommend HP for.thanks.
01-15-2013 04:26 PM
Hello roxans6.
I want to repeat your issue to make sure I understand. When you turn on the notebook it lights up and the fans spin. However, nothing ever shows up on the screen. Is this correct?
Have you tried performing a hard reset? This is similar to what you mentioned about "removing the battery" but it needs to be done in specific steps. Try the following.
- Power down the notebook.
- Remove battery and AC power.
- Press and hold power button for 15-20 seconds three times.
- Replace battery and AC power.
- Verify whether the issue is resolved or not and post the result.
I will await the results of this reset. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
01-22-2013 02:39 PM
hi there,
I got HP Notebook, I just left my notebook about half an hour and come back, the screen didnt come on, I tried taking battery out and in, pressing the power button, and when I turned it on lights came on and asked me whether windows to start on normal or safe mode, and chose normal then windows wouldn't start, it is all black screen and I can hear windows loading, but black screen, then I tried to put it on safe mode, and windows started on safe mode , but soon as I turned it to normal windows, wouldn't start, so Please let me what should I do, anything I can do, or I should take it to pc repair centers.
01-22-2013
02:48 PM
- last edited on
02-22-2017
12:46 PM
by
OscarFuentes
@bulldog43 wrote:hi there,
I got HP Notebook, I just left my notebook about half an hour and come back, the screen didnt come on, I tried taking battery out and in, pressing the power button, and when I turned it on lights came on and asked me whether windows to start on normal or safe mode, and chose normal then windows wouldn't start, it is all black screen and I can hear windows loading, but black screen, then I tried to put it on safe mode, and windows started on safe mode , but soon as I turned it to normal windows, wouldn't start, so Please let me what should I do, anything I can do, or I should take it to pc repair centers.
Hello bulldog43.
So, you're able to boot into Windows when using Safe Mode but not normal mode? To me this implies that the issue is software related. The most likely cause is the video card driver. To begin I would suggest trying to reinstall your video card's driver in Safe Mode.
I will be happy to locate this software for you and type out some instructions. I will need your product number for this. Take a look at this document to see where to locate your product number.
I will keep an eye out for your reply. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
