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HP Recommended
I try the 30sec deal it still wont turn on
HP Recommended

I have a hp laptop
MODEL: G61-511WM.
S/N: [Personal Information Removed]
P/N: VM355UA#ABA
The screen will not come on at all & I have tried a few of the suggestions except hooking it to an external monitor ( because I don't have one) but it doesn't do or show anything when holding it at angle with a light. Is my laptop pn the recall list, I couldn't find it, if so. Could it be possible for the AC power cord and the battery are both bad? Please help

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