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TheMatrixHasMe
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My factory reset attempt is stuck at 41%

HP Recommended
HP Notebook - 15-ay039wm
Microsoft Windows 10 (64-bit)

I did a factory reset on my HP notebook and it has been stuck at "resetting this PC 41%" for 3 hours.  What do I do now? :Crying:

 

Perform a push button reset to re install Windows on your computer

 

http://support.hp.com/wps/portal/pps/Home/ConcentraWrapper/%21ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjzO...

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erico
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HP Recommended

Are you performing a Microsoft Windows reset or a factory recovery with the use of recovery media or the HP Recovery Manager?




I am not an HP Employee.
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