My laptop isn't working. It just stuck with its logo. It's like close and open over and over again

[solaswia]

HP 14-AM102TX Notebook 

[WAWood]

@solaswia 

The HP Logo is contained in the firmware of the motherboard so displaying it does not require using the hard drive extensively. But, if your PC boot process does not get beyond that, this could be an indication that the hard drive has died -- as it then would not be able to find or load the Windows boot files.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu.
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

[solaswia]

It doesn't really work even though I've updated everything. It just opens and closes over and over again. 

[WAWood]

@solaswia 

I have no idea what you mean by "opening and closing".  To me, that means opening up the laptop and closing the laptop.

You need to explain what that means and what you are seeing on the screen.

Also, how old is the laptop and how long has it been doing this?