My mouse is spazzing out

[RTrider]

For some strange reason my mouse pointer jumps around all over the screen with random clicks and right clicks. I have done 2 different AV checks, 2 different malware checks, A system restore back to before I had problem Download a new driver When I disconnect the wireless mouse and try to use the touchpad it does nothing, left and right click buttons still work a wired mouse will funcfion the same a wireless mouse. I am at a loss can anyone help

[Sparkles1]

Hi @RTrider,

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I understand that your mouse pointer jumps around all over the screen  and randomly  performs clicks. You have checked for viruses and malware and none  were found.  You also tried doing a restore back to before this occurred and updating the drivers to no avail. You also have the same issue with a wired mouse. 

Here is a link  to HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) that may help.

Please let me know the outcome. 

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as you. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!

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Best of Luck!

[RTrider · Accepted solution]

Well after a bunch of thing I finally got an app for windows 10 that will downoald all new kernal programs called 10 APPS manager from microsoft. With that download all is well took maybe 30 mionutes to do the download and fix the issues.

Thanks

[Sparkles1]

Hi @RTrider,

Thank you for the update and I am glad you now have it resolved.:smileyhappy: