My up laptop wont turn on.

[Jessica12345]

I have this chromebook 14 laptop and the problem is that it will not turn on. I was watching a movie and then I closed the lid while it was charging because I needed to shower. When I came out I thought it would just spring back to life but it didnt. I tryed everything and it won't turn on anymore. When I plug in the charger the light doesn't show. Please help?!!

[emmy7]

hi...i'm using Hp windows 8.My lap top would'nt turn evan after the hard reset..i took out the battery and press the power button for 1 min...and so n so.... but it didn't work oit ...pliz help

[emmy7]

hi...i'm using Hp windows 8.My lap top would'nt turn even after the hard reset..i took out the battery and press the power button for 1 min...and so n so.... but it didn't work oit ...pliz help

[emmy7]

hi...i'm using Hp windows 8.My lap top would'nt turn even after the hard reset..i took out the battery and press the power button for 1 min...and so n so.... but it didn't work out ...pliz help

[Sparkles1]

Hi emmy7,

Thank you for your query, I will do my best to assist you.

I grasp that your notebook will not power on. You tried a hard reset but no change.  When you did the hard reset, did you remove all USB devices?

Performing a Hard Reset or Forced Reset

Here is a  a link to Using and Testing the AC Power Adapter.

Have you tried a different electrical outlet?

When you try to power the notebook on do you see any lights at all or is it completely dead?

If you would like further assistance please provide the exact model of notebook you have .

Please provide any additional details from your troubleshooting efforts.

How Do I Find My Model Number or Product Number?

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Hi Jessica12345,

Please see the above suggestions.

If you require further assistance, please also provide your Operating System along with your exact model and the results from your troubleshooting efforts.

[emmy7]

thanks for the info...i went to the service centre dis evening and dey told me dere's a problem with da motherboard...but i feel strange coz my lappy work just fine untill dis morning..my sister copied some movies yesterday and dere isn't any problem occured during dat tyme...is dere any other way to fix dis problem instead of changing da motherboard????

[Sparkles1]

Hi emmy7,

If the service center has determined it is the motherboard, it would require replacement to be operatonal again.

You may want to get the cost of the repair and then contact HP support, as they may have other options for you to consider.

Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.

[emmy7]

thank you so much

[Phire242]

Hello my name is Sapphire. I have an HP 2000 Notebook PC 2000-2c29WM with a Windows 8 operating system. I bought my laptop new, less than a year ago. My laptop just shut off and i wont turn back on. I've tried all the battery tricks and all the trouble shooting techniques. NOTHING IS WORKING! What do I do? Hurry please!!

[Sparkles1]

Hi Sapphire,

Welcome to the HP Forums!

I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I grasp that your notebook will not power on. You tried a hard reset but no change. When you did the hard reset, did you remove all USB devices?

Performing a Hard Reset or Forced Reset

Here is a a link to Using and Testing the AC Power Adapter.

Have you tried a different electrical outlet?

When you try to power the notebook on do you see any lights at all or is it completely dead?

Here is a link to Computer Does Not Start (Windows 😎.

If you are getting power and you see some lights or hear some beeps, here is a ink that may help.

Computer Does Not Start and the LEDs Blink or the Computer Beeps

Here is a link to Testing for Hardware Failures (Windows 😎.

As you notebook is less then 1 year old, if you have not resolved the issue, I suggest contacting HP support.

Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.