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HP Recommended
Pavilion Dv7 Notebook
Microsoft Windows 10 (64-bit)

Hey just recently upgraded my computer to windows 10 & having some issues with some of the drivers.

The auto update scan failed to get anything and device is being showed as unknown device in the other devices portion.

 

1. ACPI\HPQ0004\2&DABA3FF&3


2. ROOT\MEDIA\0000

 

In the information section of the ROOT\MEDIA\0000 it's showing the following:

 

Time Stamp:  x

 

Device ROOT\MEDIA\0000 was migrated.

Last Device Instance Id: ROOT\MEDIA\0000
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0x0
Present: true

 

Time Stamp: xx

 

Device ROOT\MEDIA\0000 was configured.

Driver Name: null
Class Guid: {00000000-0000-0000-0000-000000000000}
Driver Date:
Driver Version:
Driver Provider:
Driver Section:
Driver Rank: 0x0
Matching Device Id:
Outranked Drivers:
Device Updated: false

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I can only help you with the first one...The W8.1 driver should work.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125640_1

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I can only help you with the first one...The W8.1 driver should work.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125640_1

HP Recommended

Oh thank you so much
Yeah the first one worked

HP Recommended

You're very welcome.

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