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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-14-2016 04:52 PM

HP Recommended
Product: Pavilion 17-g113dx
Operating System: Microsoft Windows 7 (64-bit)

The OS was changed from Windows 10 to Windows 7. Am having difficulty finding the correct drivers for the USB ports

 

Hardware IDs:

 

PCI|VEN_8086&DEV_1603&SUBSYS_8094103C&REV_09

PCI|VEN_8086&DEV_1603&SUBSYS_8094103C

PCI|VEN_8086&DEV_1603&CC118000

PCI|VEN_8086&DEV_1603&CC1180

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-14-2016 05:05 PM

HP Recommended

Hi:

 

You need these drivers...

 

PCI|VEN_8086&DEV_1603:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

File name: sp71185.exe

 

USB3:  Download, unzip and run the setup.exe file on the left side of the webpage.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

 

View solution in original post

3 REPLIES 3

‎02-14-2016 05:05 PM

HP Recommended

Hi:

 

You need these drivers...

 

PCI|VEN_8086&DEV_1603:

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

File name: sp71185.exe

 

USB3:  Download, unzip and run the setup.exe file on the left side of the webpage.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

 

 

‎02-22-2016 06:40 AM

HP Recommended

Thank you so much! That took care of it.

‎02-22-2016 07:35 AM

HP Recommended

You're very welcome.

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