Need USB or recovery link for my HP Pavilion x2 - 10-n117tu Product Number:

[RP2017]

This HP Pavilion X2 was always blackign out ever since I purchased and finally does not want to start, I need 

need the recover USB  or recovery link for this HP product as soon as possible

When I purchased this, there was no cd, recovery cd , windows 10 cd nothing.

Can anyone help? Thanks 

[GBL84]

Hello @RP2017,

Welcome to FORUM !!

You may order recovery media from the below link : 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-10-n100-x2-Detachable-PC/8499312/model/9061083/s...

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[RP2017]

HI

Thank you for your response. So we have to order the recovery media? There is no free link? 

[GBL84]

Hello @RP2017,

Thank you for your reply !!!!

YES, The recovery media should be purchased from HP. 

Unfortunately its not free and cannot be downloaded.

The recovery media will come in the form of a CD/DVD/USB.

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee