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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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05-25-2017 08:44 AM
05-26-2017 08:49 AM
Welcome to HP Support Forums. 🙂 I came across your post and would like to help.
I understand that the Netflix app is not longer working and gives a message stating "Netflix is currently unavailable to you. Please go to the store." I read that you have uninstalled the Netflix app and reinstalled it and the issue persists. I appreciate the steps you have performed and have certainly done a good job.
I would like to know the following information to assist you better:
- The exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
- What version of Windows operating system are you using?
- Di you remember if any other updates or software changes took place?
Meanwhile, I suggest you to perform a Microsoft system restore to rollback the laptop to a previous date when everything worked fine.
Also, I suggest you to go through this HP Document for resolving Netflix related issues.
I hope this helps. Let me know how it goes. All the best! 🙂
