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- New Bluetooth drivers for Win7

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03-18-2013 08:48 PM
i just got my hp laptop (pavilion g6 notebook pc) formatted an now the bluetooth is not working i had downloaded the atheros AR3012 bluetooth 4.0 + HS adapter and microsoft bluetooth emulater as drivers via drivereasy software and still the bluetooth is not working, for me also it gives the error...... An error occurred while windows was saving your settings. The bluetooth device might be unplugged. The following settings were not saved.
Discoverability settings
Connection settings
plz if one can help. Is any internal demage can be the reason???????
04-18-2013 10:28 AM
Can you provide the correct drivers for my HP tx2500z with win7 x64? The Hardware ID's i see are:
BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec}_VID&00010075_PID&0100
BTHENUM\{453994d5-d58b-96f9-6616-b37f586ba2ec}_LOCALMFG&000f
BTHENUM\{936da01f-9abd-4d9d-80c7-02af85c822a8}_VID&00010075_PID&0100
BTHENUM\{936da01f-9abd-4d9d-80c7-02af85c822a8}_LOCALMFG&000f
Thank you!!!!!
05-13-2013 04:28 AM
Vidya,
HP OMNI PC
Model: 200-5330in
Product Number: BW614AA #ACj
OS: Windows 7 Home Basic 64-bit
Product ID: 00346-OEM-8992752-50008
Under Bluetooth Radios
Generic Bluetooth Radio
USB\VID_0A12&PID_0001&REV_0100
USB\VID_0A12&PID_0001
Microsoft Bluetooth Enumerator
BTH\MS_BTHBRB
Under
Network adapters
Bluetooth Device (Personal Area Network) #2
BTH\MS_BTHPAN
Bluetooth Device (RFCOMM Protocol TDI) #2
BTH\MS_RFCOMM
These are the above information in my system. Is not recognising any of the bluetooth devices and its also not discoverable.
Please help.
Prabhu
05-13-2013 04:58 AM
Finally gave up and did a full reset and rebuild of my laptop. Pain in the arse but the Bluetooth headset works beautifully now.
First thing I did on reinstall was to ditch all of the hp software on my device - not sure if that was what made the difference but if their software developers are anything like their customer service on this forum then I wouldn't be surprised if the bugs were there.
Probably the last time I buy a hp product if this is their idea of post-sales support.
05-13-2013 05:06 AM
Hi Prabhu,
To my knowledge your system is not equipped with Bluetooth device. But it is equipped with ITE Infrared Transceiver. Here is the link to the driver:
http://ftp.hp.com/pub/softlib/software12/COL37028/pv-91015-1/sp51698.exe
Regards,
Vidya
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05-22-2013 08:34 PM
Hey Vidya!
Thanks for all your help. I've been looking everywhere for the right driver to my build, but I could not find it. Hopefully you can help. I'm trying to install a Plantronics Voyager Pro bluetooth headset.
Unfortunately, I receive an error each and every time. It connects to the computer, but has a yellow triangle next to the word "Troubleshoot". Running the "wizard" only results in the recommendation to download the drivers, which always fail to work properly. I cannot run Windows Update, as this is a corporate laptop and my company restricts and controls all updates through that channel.
HP ProBook 6450b 13" Laptop.
Windows 7 SP1 64 bit
Hardware ID's for UNKNOWN DEVICE (Plantronic Voyager Pro)
BTHENUM\{00001108-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f
BTHENUM\{0000111e-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f
Hardware ID's for Bluetooth Radios
Generic: USB\VID_03F0&PID_231D&REV_0306 MS
Bluetooth Enumerator: BTH\MS_BTHBRB
05-22-2013 08:48 PM
@ Salazar4
Here are the links to the inbuilt bluetooth drivers drivers for Windows 7:
ftp://ftp.hp.com/pub/softpaq/sp47001-47500/sp47022.exe
http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.exe
Either of these links should work.
Coming to Plantronics Voyager Pro bluetooth headset, I see that many users are unable to use Bluetooth dongle that came with the Plantronics Voyager Pro bluetooth headset but use the inbuilt bluetooth which will allow you to use Plantronics Voyager Pro bluetooth headset. If you are being prompted for a driver, that does come from your Operating System. Plantronics doesn't provide drivers for their Bluetooth headsets.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
06-25-2013 03:06 AM
Hi Vidya,
Its great to see you helping out people. If you could please also help me in finding the bluetooth driver for my laptop. I have searched a great deal but could not find it. My laptop was originally shipped with Windows Vista, but when I upgraded to Win 7, my bluetooth wasn't working properly. It just provides me the very basic functions and when I try to pair with other devices, it does not supports them. Please help me out. The details of my laptop are;
HP Pavilion dv6-1205ee
Hardware IDs:
USB\VID_03F0&PID_171D&REV_0100
USB\VID_03F0&PID_171D
Thanks in advance.
06-25-2013 07:07 AM
@Zaffresky,
Please try these bluetooth drivers.
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45578.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
