New Probook 4330s delivered with "No Battery Is Detected"

[GSLCollege]

Hey D1,

I know this is a year later but i'm currently working as help desk support at a school with 200 or so of this model laptop. We're constantly having this problem with this model... though it's starting to slow down.

We tried all of the solutions you mentioned above without the slightest hint of success. The only way we've been able to remedy the problem is by opening an online support ticket, in which a tech is sent out and replaces the MB. It's a little inconvenient.. especially with the number of laptops we have.

So after a year, I'm just wondering if there's a solid solution to this problem yet?

[RedRose0528]

Hello GSLCollege,

To get the best answer regarding if there is a solution for this issue, please post your information on the commercial/ business forum. We have experts there dedicated specifically for Probook’s .

HP Probook Forums

Thanks

[honiesck]

I have the same problem with my elitebook 8560p, does not detect the battery. i just try with  most of the solutions given in this forum and still with the same  "not detect battery" . I want to know if we are in a website forum of hp, no one of hp can tell us a solution truthful.

[Kitay]

Hellow dear friends i have solved this problem of No Battery is Detected in my laptop Probook 4330s so i have solution and i can make it your can contact me on email:[Personal Information Removed] that's all thanks and thank you.

[Yashwanth_Barad]

Hi folks ,
Following are the tasks i have done ....

1) Updated the BIOS
2) Changed the OS
3) Restrated several times with battery and without
4) Uninstall and Install ACPI compliant in device drivers

nothing has worked
still battery led was blinking, and no backup from battery

5) Start the Laptop with the charge having in the Battery and let the Battery charge drain

6) Best and important task is dont do anything let the LED blink and the charge having in the Battery go...
Let it do for one or two days by then charge will Zero(LED doesnt blink )

7) remove and insert the Battery

😎 charge the Lappy without switching on ....That it !
after an hour or so start the Lappy ...


PROBLEM DISAPPEARED .

[Shondu]

How can I contact you regarding this issue?  I have the same problem..