New hp laptop making annoying crackling noise

[XAHUR]

GREETINGS

   I HAVE RECENTLY PURCHASED HP LAPTOP AMO20 WHICH IS MAKING ANNOYING CRACKLING NOISE PROBABLY FROM HARD DISK .

   I called the dealer about the issue but he said its normal. However the chirping noise disturbs me a lot. Kindly help to solve the problem.

Regards     Dr  Zahoor

[YUSM76]

HI ...YOU MEAN CRACK HARD DRIVE ...IT'S OKAY ...THERE YOU CAN CUSTOMIZE A SPECIAL PROGRAM ,WILL BE QUIET JUST FOR A WHILE))WILL NEED A NEW HARD DRIVE TO BUY.MAYBE FOR THE BETTER,YOU CAN PUT THE DIGITAL DRIVE YOU WILL HEAR THE FAN. IF YOU MEAN CONSTANTLY CRACKING EVEN WHEN NOTHING IS DOWNLOADING ...THAT'S NOT NORMAL...IF THE PROCESSOR IS INTEL DOWNLOAD ON THE WEBSITE OF THE DRIVER...Intel Rapid Storage TechnologyIF THAT DOESN'T WORK...

[YUSM76]

SO IT IS NECESSARY TO LOOK IN THE OS SETTINGS ...MAYBE THE PROCESSES ARE LEFT...

[MKazi]

@XAHUR

Hello Dr. Zahoor, let me take a moment to thank you for posting on the HP Support Forums. I came across your post and would like to help.

I understand from your post that you have a new HP Notebook - 14-am020tu and you can hear crackling noise from the laptop's hard drive. I suggest you  to observe and let me know if this noise appears mostly when the laptop is trying to read the hard drive.

Meanwhile, let us run a hardware test on the hard drive by following the below steps:

• Hold the power button for at least five seconds to turn off the computer.

• Turn on the computer and immediately press the F2 key repeatedly, about once every second.

• The HP PC Hardware Diagnostics (UEFI) main menu is displayed.

• Click on Component tests. Your Component Tests menu might be different, depending on the components installed on your computer.

• Select hard drive. There are six hard drive tests, and they can take from 10 minutes to 2 hours or more to complete.

  To run the hard drive tests, follow the steps in Hard Drive Tests.

Feel free to let me know the results. I'll guide you further. Good luck! 🙂

[XAHUR]

Feedback Sir
I did everything you advised hard drive tests but the crackling noise is not resolving at all . The noise keeps on distracting me especially in calm atmosphere. I think probably the laptop has a manufacturing defect. Kindly advice what else can l do
Regards
Dr Zahoor

[YUSM76]

YOU CAN INSTALL A SSD DRIVE IT IS QUIET ...

[XAHUR]

What's SSD drive and how can l install

[YUSM76]

I understand that you are irritated by the crackling of the hard drive...now there are laptops with ccd drive,you can purchase a SSD drive and through service to install a hard drive.or buy a new laptop with ccd drive.

generally better in service of HP you would need to consult...