New power supply, no equivalent p5 connection

[lfk]

Hi
I changed my power supply on my pavillion to a Corsair cx600 it does seem to have an equivalent to the p5 connector on the hp power supply. Seems like it now won't power up the disc tray.

Any way to get around this? Thanks in advance

[lfk]

Think I've realised maybe p5 is a micro sata so should I buy a sata to micro adapter? Or is there an easier way around this/I could also be completely wrong! Thanks

[Dvortex]

Hello, @lfk – Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums! I’d like to help!

I understand that you tried changing the internal power supply and is having trouble now. First off, HP always recommends using the HP supplied part.

The part that you are looking for is 794974-001 (Power Supply - Ortega, 180W, ATX, E-star6 PSU, 230Vac).

Also, upon checking the product specifications, it could be possible that the product is still under warranty. Hence, if you are facing any sort of issues with the power, then please contact HP phone support to get a possible free assistance / replacement

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[lfk]

Thanks for your response, I probably should have said I've upgraded the psu as I've upgraded the gpu so need more power. Hence replacing the part isn't what I'm after.

So I'd still want to finish connecting the new psu, just not sure I'm on the right track that it's a mini sata adapater that I need to finish the job?

Thanks again

[Dvortex]

Hello, @lfk

First off, we do not support upgrades for PSU.

As you are trying to upgrade the PSU, my suggestion is to contact the manufacturer of the PSU to make sure that this is compatible with the PC.

I hope that answers your concern adequately. Let me know!

Cheers 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!