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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

 

I tried the hard reset but it didn't work.

 

Product Nr: D4A20EA#UUG

Model Nr: 5CD2487QFC

 

Working with Windows 8 64-bit

 

Thanks!

HP Recommended

Hello Mdl95. I understand there is no sound coming from your computer. To commence troubleshooting, this HP document provides steps to try when you hear no sound.

 

Please let me know the results of your troubleshooting. I will continue to assist you if necessary.

 

Mario

I worked on behalf of HP.
HP Recommended

Hi DP-K

Im having the same issue as all the others here.  Have the HP Pavillion g6 and magically no sound.  I tried all of your suggestions to no avail.  When I went into Admin Services, it wouldnt allow me to "start" Audio service.  It said that audio service has started and stopped.

 

Im using windows 8 and the laptop is HP G6-2253CA.

Product # is C2L8OUA#ABL

 

Appreciate any assistance.

HP Recommended

Hello,

 

I haven't had sound for quite some time on my pavilion g6 running windows 7. I tried what you said and the IDT drivers won't install? But I am guessing it is because when I re-started windows it automatically installed this driver, because it is in the device manager. 

 

PLEASE ASSSIST...

 

Thanks much!!!

 

Shawna Brown

HP Recommended
Hi David,

I've tried the above and my speaker still isn't working. Here's my laptop type:

Product name: HP Pavilion g6 Notebook PC
Product number: LS649EA#ABU
OS: Windows 7 Home Premium
System type: x64-based PC
System directory: c:\windows\system32

Thanks.
HP Recommended

Hello from me, the same problem here. Please give me a solution as soon as possible.

 

Model: Pavillion g6

OS: Windows 7 home premium 64 bit

but i don't have the part number right now...i have tested the previous solutions with no success.

It gives me the message that my system is not compatible with this idt version...

Please help me!

HP Recommended

Hi David, 

 

I have the same issue (speakers no sound, however theres sound when I plug in external speakers). here are my details:

 

Product name: HP Pavilion g6 1325 TU Notebook PC
Product number: B9J93PA#ABG
OS: Windows XP 32-bit

 

Please help, I have tried everything!


Thanks.

HP Recommended
David, I have followed all your steps, when I install the software it is saying the hardware is not detected by the IDY software package, and the instal will be aborted. Any ideas ?
HP Recommended

Here is the details that you mentioned.

 

Product name: HP Pavilion g6 Notebook PC

Product number: A8S13EA#ABV

Windows 7 Ultimate 64-bit Service Pack 1

 

Hope to hear from you soon..

 

Regards

 

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