• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
6735b

Hello,

 

trying to upgrade BIOS on 6735b laptop to fF20.  Currently 68GTT Ver.F.11 No operating system, doing everything on USB sticks.

 

Have tried the following:

 

downloaded BIOS update (.exe) file from HP and tried to make USB BIOS updater on another computer (not a HP one). This always fails with messages about ''This system does not contain the necessary WMI support for this version of HPQFlash. Please use a version of HPQFlash prior to version 4.0.” Various internet saolutions refer to some HPServices running in the background, but since this is not a HP laptop that I am using to make the BIOS USB I imagine that's why it fails. Seems bizarre that you have to make a USB BIOS Updater on the same comapny's machine? (or have I got that wrong?)

 

downloaded and created HP PC Hardware Diagnostics UEFI 6.0.2.0. When this runs at boot-up I get a nice menu that is MISSING the Firmware Management option.

 

It has been suggested that I put the latest BIOS .bin file somewhere on te USB DIagnostics USB, but I do not know where or what else to add. I tried putting the 68GTT.cin file in the 'HPTools>BIOS>New' folder but I still don't get teh 'Firmware Management' menu option when running the Diagnostics USB.

 

 

THe HP 6735b has NO operating system so I simply hit 'ESC' on start-up and then force the USB stick to boot into the Diagnostics.

 

HP's 3-in-1 Daignostic Tool fails to download from their website on every occasion I try.

 

Any suggestions as to how I can upgrade this BIOS would be most welocme.

 

Many thanks in advance.

 

mrdaviesphysics

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.