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‎08-12-2014 04:59 PM - last edited on ‎03-07-2017 05:25 PM by HP Administrator

HP Recommended

Hello @mannyroger ,

 

I would be happy to assist if needed. Please let me know what is your model/product numbers and current operating system?

I worked on behalf of HP.

‎03-10-2015 04:24 PM

HP Recommended

i have a split x2 m/n 13-m110dx and i am having the same issue no HDD error coming up when i try to install wondows 8. my computer was not dropped but it was however turned off durning a total system recovery and is not reading the hard drive. when i do diskpart it only reads the usb drives that i have recovery info on. what can i do to fix this?

‎05-04-2015 12:02 PM

HP Recommended

I, too, have the HP recovery discs and am still having problems.  I have a Pavilion dm4 running Windows 7.  The memory and hard drive short and long diagnostic tests report all okay.  I try to boot the recovery disc from internal CD drive, as well as from a USB CD drive. The Windows boot start and then stops with the message "Reducer - Application Close (Info) No HDD.  Is the hard drive bad in spite of the ok tests.  Can someone please help before I spend money having this thing looked at?

‎05-05-2015 12:40 PM

HP Recommended

I hope this might help.  I ran across this before on Dell laptops.  I have 2 suggestions.  First try checking your BIOS defaults.  If the Optimal setting is enabled, disable it.  The second suggestion is to restore your factory defaults in BIOS.  This has worked on Dell.  I hope it works for you.  Thank you.

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