Note on archived topics.
12-02-2016 07:55 PM - edited 12-03-2016 04:12 AM
As the subject states, my advanced tab in Bios is locked/missing. Instead of trying out the methods suggested by Google, I'm asking here for help. I want to change my hardware reserve RAM, which is about 750 MB out of my 4 gigs installed, by disabling the integrated GPU.
Edit: I found the following post http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03767649 to unlock my bios.
However, Step 4 doesn't work. I had to change the first command a bit as well, but the second one gives me
C:\Program Files (x86)\Hewlett-Packard\HP SoftPaq Download Manager > biosconfigutility/nspwd:"new password"
'biosconfigutility' is not recognized as an internal or external command, operable program or batch file.
My model is Hp af006ax
12-03-2016 04:04 PM
Hi! @abitconfused100, Thanks for stopping by HP forums!
I understand you would like to increase system reserved Video RAM in BIOS.
HP Pc’s uses a customized BIOS setting (Tattooed BIOS) of which some features including overclocking and increasing the VRAM are locked.
This is done in the best interest of safeguarding the PC for the optimal performance and not to cause any extensive component failure.
To conclude, the VRAM on your PC is already shared with a specific value and its locked and cannot be changed.
Hope the information shared will help you. Please share for more.
As you mentioned you are unable to get the advanced option in BIOS.
Please try updating BIOS from this link.
And the link that you have shared is to disable HP protect tools on your PC. i.e (Encryption)
Which is only included only in commercial PCs.
I'll keep an eye out for your response.
I hope you have a great day! :)
I am an HP Employee
12-04-2016 01:56 AM
Thanks for the response.
No, I want to decrease my hardware reserve ram, not increase it.
I have 4 GBs of ram, but the pc needlessly 'reserves' 750 MBs of it for the IGPU. I want to disable the IGPU so that the reserved ram can be freely utilized.
To disable my IGPU, I need access to the 'advanced' tab of my bios, which is locked. I thought HP protect tools could let me gain access to the advanced tab.
Will I be able to unlock my bios with HP protect tools?
How do I decrease my hardware reserve ram otherwise?
Looking forward to hearing from you
12-05-2016 06:05 AM
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
As I understand you want information on how to unlock BIOS,
HP has locked a few settings on your computer which are being managed by the system configuration as the device is configured to its optimal performance.
There's no way of resetting or changing these locked settings via HP articles or assistance,
You could unlock and make changes at your own discretion using 3rd party tools, however, HP doesn't recommend the same.
I hope you understand.
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
I am an HP Employee
12-05-2016 10:03 AM
Wow, now how do I put this - I want to decrease my hardware reserve ram. I don't want anything to do with the bios, it was a means to an end.
Hardware reserve ram is when a pc 'reserves' a part of your ram for a particular purpose, so you can't use it. So, while I've got 4GBs of ram in my system, I've effectly got 3.4GBs I can effectively use - the remaining is just idle. Check the pic down below.
I should also mention that I've tried every method I found in google - the msconfig > boot tab> advanced method (where you uncheck maximum ram box) and the one where you change values of 'clear page file at shutdown'. None of them work.
Thanks for trying, really hoping to free up my ram ASAP.
12-05-2016 11:03 AM
Thank you for the update,
I appreciate your time and efforts,
Here's a YouTube video that shows how to reduce RAM usage without getting into BIOS: Click here (Tips and tricks)
This is an alternative to BIOS as there isn't any option available within HP to unlock BIOS as mentioned earlier.
I understand the computer isn't slow, however, this HP Article should help you with the RAM concern you have: Click here
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
I am an HP Employee