• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-28-2012 09:52 AM

HP Recommended
I appreciate the update rusty732. If it is able to access the internet on another network we know for sure it is something with the network hardware. I will keep an eye on this thread and await your response.

Have a great week!
---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

‎12-07-2012 05:48 AM

HP Recommended

Hi, thanks for your help with my problem, I have now finally sorted it out. The problem was that webroot security was installed on the system and had expired, so when I uninstalled the program I was able to connect to the internet. This security was blocking internet access.

 

Many thanks rusty732.

‎12-07-2012 09:14 AM

HP Recommended
Hello again rusty732. I am glad to hear that the issue has been sorted out. Make sure to mark the post as solved so that other users can find solutions easier.

Have a great weekend!
---------------------------------------------------------------------------------------------------
Please click the white star under my name to give me Kudos as a way to say "Thanks!"

Click the "Accept as Solution" button if I resolve your issue.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.