• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-27-2018 10:45 PM

HP Recommended

> I don't want to buy a new laptop, I want this one that I already bought fixed.

 

Mick Jagger sang "you can't always get what you want".

 

If I thought that it was "salvagable", I would have told you what repairs are needed.

 

I think that you have a hardware problem.  That means that the only solution is to replace the motherboard.

 

But, it will be difficult to find an identical motherboard, and just as expensive as a new new laptop to buy that replacement.

 

If you installed Windows from the HP-modified version of the Windows software, it should have detected the network adapters, and should have loaded the HP-specific device-drivers.  Since that did not happen, I suggest that you have a "hardware" problem.

 

You might be able to find an identical laptop on Ebay, and "cannibalize" its motherboard.

But, that's still buying a different computer, which you don't want.

 

Or, maybe, you'll find an identical motherboard on Ebay.  Maybe.

 


-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.