Non-HP battery detected problem

[PetarCukl]

Suddenly my HP Spectre start to show this error when I start my laptop. What is this error and why it shows up? The laptop is one year old and never been opened. To be noted, this model has integrated battery. 

 

[Echo_Lake]

@PetarCukl

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer. 
• 5. Disconnect the charger.
• 6. Remove the battery.
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only.
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[PetarCukl]

Thank you very much, but I can't accept your answer as a help for my problem because of point "6. Remove the battery".

The battery it's integrated, if I want to remove it I'll need to open/dissemble the computer and disconnect it from the component.

Please is there any other solution?

[Echo_Lake]

@PetarCukl

Thank you for posting back. 

You can skip the step if your computer battery is sealed. 
Follow steps from the link to reset the non-removable battery: https://hp.care/2GnkMa8. (Refer to the removable and sealed battery)

Keep me posted for further assistance.