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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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HP Recommended
HP Recommended
If your notebook was released to market less than three years ago, HP will still stock recovery media. You can contact HP through the PartSurfer utility to purchase the media. I recommend purchasing the USB factory created version of recovery media for its durability and for its speed of recovery.
http://partsurfer.hp.com/search.aspx
Select the region of the world that you purchased the notebook in and input the product number or, even better, the serial number of your notebook. Find the recovery media on the list and purchase it through HP.
If you ive in the USA you can purchase it at a lower cost (usually @$27.00) through an HP Partner business called Computersurgeons.com.
In other regions of the world, the recovery media is available through an HP Support service called Best2Serve.com.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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