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Berta9
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Message 1 of 2
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Notebook freezes after log in

HP Recommended
HP notebook 17-p100na
Microsoft Windows 10 (32-bit)
Screen freezes after login
1 REPLY 1
visruth
Level 15
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Message 2 of 2
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HP Recommended
Hi,


Tap away F2 key as you power on laptop. Do extensive hard drive and memory tests. Let it finish.

Do you have recovery USB created after first setup of this notebook?

This notebook came with Windows 10 Home 64 bit.

Have you backed up your data?


Regards

Visruth
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