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Sandeepreddy112
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Notebook not turning on.

HP Recommended
Microsoft Windows 8.1 (64-bit)
Notebook charging was totally discharged. I kept charging to notebook for one hour but it is still not turning on please give me a suggestion ti solve my notebook problem and model number is 15-r022TU
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A4Apollo
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Message 2 of 2
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HP Recommended

Hi! @Sandeepreddy112, Welcome to HP forums,

 

I understand your laptop is not turning on.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Have you tried checking with a different wall outlet or a different adapter?

 

Please try the steps recommended below.

 

Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
If your notebook is listed in the table, use the instructions specific to your computer. For all other notebooks, press and hold the Power button for 8-10 seconds.
   NOTE:
The designated button combination varies by model and production date. If your computer is not listed below, refer to the User Guide for your specific model for the proper button combination.

Plug the AC adapter back into the computer, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, then press the Enter key.

 

Please refer this article to further troubleshoot Computer Does Not Start issues.

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

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