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Ahadulloh
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Message 1 of 2
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OS is 64 bit system but HP programs is 32 bit

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W2L95UAR#ABA
Microsoft Windows 10 (64-bit)

Hello HP Inc. I have problems with new laptop. I have problems with system that i cannot install Microsoft office. When i bought laptop it has already had Microsoft office programs but it has not worked correctly so i deleted it . Then i am going to install Mic Office but i cannot. And One more question My OS windows home x64 bit. My OS was reinstalled by Hp recovery program. then So many Hp programs are working in x32bit  now ? sadasdadaada.jpg

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banhien
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Message 2 of 2
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Hi,

 

There are many 32bit programs run under Windows 64 bit OS, that is normal, very normal. From your list all programs w/o brackets are 64 bit programs. You can confirm this using system properties

 

(a) Right click Windows (Start),

(b) Select System

 

      sys64.png

 

What do you mean you can't install Microsoft Office ? What is the error message ? Did you buy Microsoft Office from Microsoft ? How did you delete the old Microsoft Office ?

 

Regards.

BH
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