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‎05-20-2017 10:54 PM

HP Recommended
Product: Hp Envy m6
Operating System: Microsoft Windows 8 (64-bit)
The os couldn't be loaded because a critical system driver is missing or contain errors.
Error code:0xc000007b
2 REPLIES 2

‎05-21-2017 12:54 AM

HP Recommended

Hello,

 

Welcome back to the HP Support forum. This is BSOD error (blue screen of death - STOP error) and can occur due to different reasons. STOP 0x0000007B errors are caused by device driver issues (especially those related to hard drive and other storage controllers), viruses/malware corruption, data corruption, and sometimes even hardware failures (e.g. HDD issues) .

 

I'd be happy to assist you in fixing this.

Please, post more information about what are you trying to do, how you are trying to do it and what is the final expected point. Any detail would be helpful. Thank you.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

‎05-21-2017 12:55 AM

HP Recommended
Windows 8 Recovery:

 

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