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03-28-2017 09:02 PM - edited 03-28-2017 11:49 PM
Hello! I'm wondering why my laptop does not have touchscreen when that's what I ordered? Thank you!
Model: HP Pavillion 15 AU020wm
Windows 10 Home
Product ID 00325-80721-64798-AAOEM
Processor: Intel Core i5-6200 CPU @ 2.3GHz to 2.40GHz
System Type - 64-bit operating system, x64 based processor
Pen and touch: No pen or touch input is available for this display
I'm really bummed about this when I orderd the one with a touch display. Is this an error on your end for shipping me the wrong model?
03-28-2017 11:40 PM
It does have touch screen (but no pen):
Please check Device Manager to see: does it have the touchscreen entry
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