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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-13-2021 04:07 AM

HP Recommended
Product: HP Pavilion 15-cx0038nt
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Device PCI\VEN_1AEA&DEV_6625&SUBSYS_8478103C&REV_00\4&1953bb56&0&00DB requires further installation.

This driver does not install. Can you help?

Category:
1 REPLY 1

‎07-13-2021 07:59 AM

HP Recommended

Hi:

 

You need this driver...

 

This package contains the driver that enables the Alcor Micro Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96445.exe

 

Now, if the driver still doesn't install, try manually installing it.

 

Go to the device manager.   Click on the  PCI\VEN_1AEA&DEV_6625 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for drivers option, and browse to the driver location of the file you ran.

 

That folder will be located in C:\SWSetup\sp96445.

 

Make sure the Include subfolders box is checked and see if the driver installs that way.

 

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