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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2016 09:18 PM

HP Recommended
Product: EliteBook 8560w
Operating System: Microsoft Windows 10 (64-bit)

I am having difficulty finding  drivers for my  EliteBook 8560w

After installing Windows 10  64 I have missing one driver

 

Device manger shows

 

Device type; Other devices

Manufacturer: Unkown

Location: PCI bus 0. device 22, function 3

 

Device status : The drivers for this device are not installed. (Code 28)

 

Device instance path : PCI\VEN_8086&DEV_1C3D&SUBSYS_1631103C&REV_04\3&B1BFB68&0&B3

 

Hardware Ids: PCI\VEN_8086&DEV_1C3D&SUBSYS_1631103C&REV_04
PCI\VEN_8086&DEV_1C3D&SUBSYS_1631103C
PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

 

 

Thank you for your support..

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2016 07:51 AM

HP Recommended

Hi, @FToro :

 

You need this driver for the PCI Serial Port...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

View solution in original post

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6 REPLIES 6

‎02-01-2016 11:34 PM

HP Recommended

Hi,

 

I think this is for the WWAN card. Please try the following driver :

 

    http://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-02-2016 07:51 AM

HP Recommended

Hi, @FToro :

 

You need this driver for the PCI Serial Port...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64098.exe

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‎02-02-2016 09:50 AM

HP Recommended

Windows update should detect the hardware and download the driver. The windows update should list driver as Intel - Other hardware - Intel(R) Active Management Technology - SOL.

 

I am an HP employee.
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‎02-02-2016 06:53 PM

HP Recommended

Thank you very much, this driver resolved the issued.

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‎02-02-2016 06:56 PM

HP Recommended

Thank you for your prompt reply, I try this one and the computer say that I have one  all ready install...

thank you very much...

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‎02-02-2016 07:10 PM

HP Recommended

You're very welcome.

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