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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-13-2010 02:13 PM

HP Recommended

I have a HP pavilion dv 9000 with vista home premium. 

 

I recently opened my computer and noticed that the wireless internet wasnt working at all.  the orange light that was supposed to turn blue never did. 

 

I went into device manager and to try and enable the wireless internet and it doesnt even recognize that i have wireless internet. There was no driver under Network Adapters that i could go into to enable  wireless.

 

I was told that if the computer doesnt recognize it  that i should go to the hp website and from the support and drivers page download the driver to install this on my computer.  I this several times and nothing was recognized. 

 

Can someone help with this problem.  I need it to be fixed asap.

2 REPLIES 2

‎02-05-2010 01:05 PM - last edited on ‎04-18-2016 11:24 AM by HP Administrator

HP Recommended

I'm repairing a friend's DV9010US because it has the same problem. Fore mere laziness & cuz I have 2 get on the phone w/ HP soon, here r the links I've been able 2 find. I've also called around different computer repair shops, Fry's, online stores, & verified that it seems 2 b an issue w/ the AMD Motherboard.

 

Either way, it's being treated as sum kind of recall, so if u bought ur laptop from a friend &/or ur warranty has expired, apparently HP will still send u an empty box so u can ship them the laptop 4 motherboard repairs. I'll b doin this soon if they let me....Good luck Smiley Happy

 

HP Recall Info: http://support.hp.com/us-en/document/c01087277

 

Confirmed customers who have had successful repairs by HP: http://www.fixya.com/support/t535891-hp_dv9000_wireless_card_not_working

 

‎09-13-2010 08:12 AM

HP Recommended

I read endless number of problems on this...  It's a well known HP problem unfortunately I do not see any well known solution.  Is the usb wifi the best solution???  HELP...  If so, WHICH ONE???  I don't want to buy one and run into compatibility problem.  Mine is a dv9000 Window Vista.  Turned orange.  No hope.  Please tell me which USB wifi to use.  HP Support.  Any body?  Help.

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