Pavilion laptop won't turn on/black screen

[cristiaan4]

Hello,

I just turned on my pavilion dv6 laptop (almost three years old) and it doesn't boot. Instead, I get a blackscreen.

The capital block and the numerical block lights turn on and off all the time, but I can't do anything. I can't enter the bios, the recovery or anything. My computer just appears to be on limbo and I can only turn it off by pressing the power button.

I have windows 7.

Thank you very much for your support

[SuperMario1 · Accepted solution]

Hello cristiaan4,

Welcome to the HP Forums! I hope you enjoy your stay.

I understand your computer's display is blank, and there are flashing LED lights. I will do my best to assist you, and I apologize for the delay.

To troubleshoot the issue, I encourage you to please try the steps in this HP document: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot

This document will assist you in idenfying the source of the issue, and can suggest numerous fixes. I believe the issue can be resolved by trying these steps. If not, the computer does have a hardware issue. To address it, please contact HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide

I hope this information helps you. Please let me know your results. Thanks for posting on the HP Forums. Have a great day!

Mario

[cristiaan4]

Hi,

Thanks for the help.

I looked around and tried to flash it with a usb but it didn't worked.

I took it to repair and it turned out there was some part broken, some chip, due to overheating or something.

So that's it, problem solved.

Thanks again for the support.