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- Power Supply 3005pr usb 3.0 port replicator hp spectre

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03-07-2017 12:54 AM
Hi,
I have a HP Spectre G1 with Windows 10 (64bit) preinstalled.
I added the HP 3005pr USB Port Replicator.
Problem:
- When connecting to my computer it doesn't charge my battery.
Actions taken:
- I've downloaded latest sofware for port replicator. Installed seems ok.
- Can't find a sofware with settings for the Port Replicator, no actions taken.
- Electricity on and verified.
Questions:
- How to get the Port replicator to not only replicate the ports but also charge the computer using one single cable from the replicator to the computer.
Martin
03-22-2017 11:35 AM
Thanks for the post and Welcome to HP Forums
I understnad that you are having issues with the port replicator
For this there are two important things that needs to be done
You need to have the lates version of the BIOS for your notebook
to check that
http://support.hp.com/in-en/drivers/selfservice/hp-spectre-pro-13-g1-notebook-pc/10799988
You have to download the Port replicator Driver
http://ftp.hp.com/pub/softpaq/sp77001-77500/sp77417.exe
If still the same issue persist kindly contact Hp support
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Hope this helped.
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