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Top Student
Posts: 7
Member Since: ‎04-03-2017
Message 1 of 12 (179 Views)

Primary Battery replacement

[ Edited ]
Product Name: Sleekbook 15
Operating System: Microsoft Windows 8 (64-bit)

Hi. My Sleekbook shows me the 601 error.

Just done the battery check with HP support assistant: error ID REOOW

and UEFI shows me this: FAILURE ID RLN3VG-6HD8JV-MFPWWJ-CO8MO3 Battery status: REPLACE

So, what now? Need to replace the internal battery? My poor baby is doomed?

Need help, thanks!

 

0 Kudos
Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 12 (166 Views)

Re: Primary Battery replacement

Hello @LadyHeron,

 

Sorry to know !!

 

Please read this document : http://support.hp.com/in-en/document/c01443470

 

 

Please reply to this post with complete Model and Product Number of your Notebook

 

Click the below link for a guide on locating this information:

http://support.hp.com/us-en/document/c00033108

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Top Student
Posts: 7
Member Since: ‎04-03-2017
Message 3 of 12 (153 Views)

Re: Primary Battery replacement

[ Edited ]

So, I need to replace the BIOS battery....

Where I can find it?

This are the Model 15-b157sl  & the Product number D1M30EA#ABZ

Thanks.

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 4 of 12 (147 Views)

Re: Primary Battery replacement

[ Edited ]

Hello @LadyHeron,

 

Thank you for your reply !!

 

 

How did you confirm that its the BIOS( RTC) battery.

 

If you are sure that its the RTC battery, go to the below guide, See page-51

 

http://h10032.www1.hp.com/ctg/Manual/c03660406

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 5 of 12 (140 Views)

Re: Primary Battery replacement

Hello @LadyHeron,

 

 

This is a slightly misleading error as it does in fact refer to your notebooks main battery, and I suspect its not the cmos cell.

 

To confirm that this is the case, try the following.

 

Please check the page below and see if battery reports any problems.

 

http://support.hp.com/us-en/document/c03325217

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Top Student
Posts: 7
Member Since: ‎04-03-2017
Message 6 of 12 (139 Views)

Re: Primary Battery replacement

Little update. So, I tried to take off the external battery and use the laptop without it. It works! The 601 error is vanished...so It's the external battery that I have to replace?

 

Top Student
Posts: 7
Member Since: ‎04-03-2017
Message 7 of 12 (131 Views)

Re: Primary Battery replacement

[ Edited ]


GBL84 wrote:

Hello @LadyHeron,

 

 

This is a slightly misleading error as it does in fact refer to your notebooks main battery, and I suspect its not the cmos cell.

 

To confirm that this is the case, try the following.

 

Please check the page below and see if battery reports any problems.

 

http://support.hp.com/us-en/document/c03325217

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 



I hope it's not. If was the BIOS battery, the laptop has time settings problems, right? The only problems mine shows is this 601 error. The Battery Check shows only 24% of capacity. So if I replace only the external one I should be ok, right?

Thank you! Finger crossed :catwink:

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 8 of 12 (115 Views)

Re: Primary Battery replacement

Hello @LadyHeron,

 

 

 

I hope it's not. If was the BIOS battery, the laptop has time settings problems, right? The only problems mine shows is this 601 error. The Battery Check shows only 24% of capacity. So if I replace only the external one I should be ok, right?

Thank you! Finger crossed :catwink:


 

Let me understand this right !

 

Please look at the below pic and confirm, is that the battery that you took out and is this what yor are saying as external one. Because to take the BIOS battery, SYSTEM Board needs to be removed.

 

bb.JPG

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

Top Student
Posts: 7
Member Since: ‎04-03-2017
Message 9 of 12 (113 Views)

Re: Primary Battery replacement

Yes! That one on the photo.

I know that to took out the BIOS battery you have to remove many parts, and be really carefull :-) 

So I hope it's more simple and I can easily replace just the one in the photo :-) 

 

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 10 of 12 (101 Views)

Re: Primary Battery replacement

[ Edited ]

Hello @LadyHeron,

 

Thank you again for your reply !!

 

Below is the battery details:

 

Description 

Battery 4-cell, 37-Whr, 2.55-Ah Li-ion battery

 

Spare part number : 695192-001

 

 

Unfortunately the battery is not available with HP as of now. You will have to try buying online in  your country.

 

https://www.amazon.com/Battpit-Notebook-Battery-Replacement-695192-001/dp/B00CB7P31G

 

http://www.ebay.com/itm/4-cell-2-2AH-Battery-for-HP-695192-001-H4Q45AA-Pavilion-Sleekbook-14-b000-/3...

 

http://laptopbatteryone.com/hp-695192-001-battery-4cells-2200mah-14-8v.html

 

My previous post with the photo also has troubleshooting steps to replace battery. Kindly go through in case you find difficult.

 

 

GOOD LUCK !!

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

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